Supervisory system: TOMS

supervisory system


Supervisory System

2getthere’s supervisory system TOMS (Transit Operations Monitoring and Supervision) is based on 20+ years experience in multiple challenging applications and environments. TOMS ensures a significant competitive edge and the basis of several key advantages: proven reliability and availability, flexibility in configuration and operations, speed of implementation and minimum capital and operational costs.

TOMS is robust, scalable, extendible, flexible and easy to maintain and interface with different systems, as it is an event driven system with a state-of-the-art object oriented software in a distributed architecture.


The task of TOMS is scheduling and execution of the transport orders using the currently available vehicle fleets. Upon generation of a job TOMS inquires which vehicle meets the correct requirements (e.g. passenger, freight or waste) and what its ‘costs’ (a function of availability and distance from the intended origin) are. The available vehicles reply and the vehicle with the lowest ‘costs’ is assigned the job.

TOMS also controls fleet management, ensuring timely recharging of the batteries and maintaining fleet capacity. For the necessity of various analyses TOMS also keeps track of all system events and transit requests.

Features and Functions

  • Control of systems: multi-site, scalable;
  • Graphical User Interface, at multiple locations;
  • Create multiple 2D and 3D overview screens;
  • Real-time communication with vehicles and other systems;
  • Display system messages and errors, per vehicle;
  • Job management and assignment;
  • Load balancing of jobs to most suited vehicle;
  • Automatic tracking and tracing of all transports;
  • Continuous logging of all vehicle and TOMS data;
  • Remote diagnosis and support via VPN connection.

The distributed architecture allows for various sections of the network to feature their own local control systems. The logic is to make decisions as locally as possible. This architecture set-up ensures the supervisory system functions as a set of individual control systems, irrelevant of their quantity. Adding elements is thus easily achieved, while the system also becomes less vulnerable to the failure of one of the control systems.

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