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14 million passengers delivered and counting

most experience autonomous vehicle supplierRobbert Lohmann, Chief Commercial Officer 2getthere

“The experience with day-to-day passengers is invaluable.”

Most experienced autonomous vehicle supplier

Based on the daily operations at Schiphol, Rivium, Floriade and Masdar City, 2getthere delivered over 14 million passengers to their destination to date. This excludes passengers transported as part of demonstrations and trials in France, Monaco, Germany, Singapore and the Netherlands as well as the large-scale ride system delivered in a high-profile theme park attraction in cooperation with Oceaneering.

The number of passengers delivered makes 2getthere the most experienced autonomous vehicle supplier. By a lot. At Rivium the 2nd generation GRT transit system has carried 2,500 passengers on a daily basis for the past 11 years. With the introduction of the 3rd generation and the extension towards the Waterbus, this number is expect to increase further to approximately 3,000 per day. Robbert Lohmann: ‘The gap towards other companies entering the market for Shared Autonomous Vehicles will only become larger upon the opening of the Bluewaters application. With an hourly capacity of 3,500 passengers, the system is likely to deliver in excess of 15,000 people per day to their destination. 7 days a week, 365 days per year.’

Actual Behavior versus Conscious Behavior

The real value of the experience doesn’t lie in the passenger number, but having learned from the actual behavior of passengers. Lohmann explains: ‘We have done demonstrations and delivered applications. The difference between the two is that in demonstrations, passengers are aware that this is a demonstration and exhibit ‘conscious behavior’; if there is a fault in the system they are patient, almost accepting and thankful to experience the development process. In real life, there is no patience, just anxiety about being late or missing a connection. Being able to deal with this technically, by ensuring availability and reliablity, and operationally, is what sets 2getthere apart from start-up suppliers. The experience with day-to-day passengers is invaluable.’

The experience influences design and technology choices in support of providing the required system availability and reliability. ‘Operations have to be ensured during all weather conditions – rain or shine – and in all environments, even hot and humid. That’s why we put great attention into the development of the airconditioning system in the 3rd generation GRT vehicle.’ 14 million and counting!

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Testing public acceptance of automation at Floriade 2002

Floriade PRT

From April till October 2002, 25 Personal Rapid Transit (PRT) vehicles provided transportation to the top of Big Spotters’ Hill at the horticultural exhibition Floriade. During operation from April till October, 25 CyberCabs provided transportation to the top of the observation point. The Floriade PRT system formed an alternative to the stairs to the 40 meters high lookout point. The 1st generation CyberCab vehicles were specifically designed for the application, allowing passengers to enjoy the view of the Park.

Configuration

The vehicles used a 700-meter track spiraling up the hill to transport passengers between the bottom and top stations. To ensure the best possible view, the speed of the vehicles was limited to 11 km/h and drove outside of the track (left hand side) traveling upwards. Each vehicle accommodated 4 passengers, or alternatively 2 passengers and a wheelchair, realizing a a maximum capacity of 600 passengers per hour per direction. The electric CyberCabs were supplied with ‘green’ energy, with the batteries exchanged by hand every 2 hours.

Experience

A round trip with the Floriade PRT system was priced at 2,5€. The duration of a single trip was just over 4 minutes. Passenger acceptance was excellent, with research showing both old and young using the system without any reservations. During the 6 months of operations, nearly 400,000 passengers used the system. At completion of the Floriade, the system was dismantled and the different vehicles donated to various colleges and universities throughout Europe to allow them to use it as platforms for research projects.

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